How do I complete a pre-existing medical condition assessment?

If you have a medical condition and want to find out if it is covered by travel insurance and what any additional cost will be, then try our 10 minute medical condition self-assessment service which covers over 3,000 different medical conditions.

10 Steps to Medical Condition Assessment

Follow the 10 steps listed below and then Get Started

​Step 1 - Start by tell us about your trip

Tell us where, when and who is going.


Step 2 - Choose the Comprehensive Plan

Configure any options such as high value items you might be taking with you on your trip and Click Buy Now.


Step 3 - Agree to the Terms & Conditions

Set YES to the question "Do you or anyone on this policy have a pre-existing medical condition?"

Step 4 - Complete traveller details

Check the box next to the people who have a pre-existing condition that you wish to assess.

Step 5 - Start of the self-assessment

You need to complete an online assessment for each person on the policy that has a pre-existing condition.

Step 6 - Add in pre-existing medical conditions

Add in each pre-existing medical condition you have by typing in it's name. Once you start typing, a shortlist of conditions will appear from you to choose from. Add all the conditions you have one at a time and press continue.

Step 7 - Related Medical Conditions

Add any of the related conditions and press continue.

Step 8 - Questions

Answer the questions about your condition

Step 9 - You're done!

The price to cover your pre-existing medical conditions will be displayed. Once all the assessments are complete, just click the buy button and purchase your policy.

Step 10 - Go!

Go on holiday and have a good time!

Get Started

Last Updated: May 09, 2013 04:24PM EST

Talk to us

From Australia 1300 787 376


Call +61 2 9234 3113
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